Southeast Flooring Solutions uses SMS text messaging for job intake, scheduling, follow-up questions, and internal operations updates. This policy explains how we collect, use, and protect mobile phone numbers and SMS message information.
Information We Collect
When you text or receive messages from Southeast Flooring Solutions, we may collect your mobile phone number, message contents, message timestamps, delivery status, and related job or scheduling details you provide.
How We Use SMS Information
- To receive job or lead intake details.
- To ask follow-up questions when information is missing.
- To confirm that a lead, job, or schedule item was created or updated.
- To support job scheduling and internal operations.
- To maintain records inside the SEFS operations dashboard.
Mobile Number Sharing
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for their marketing or promotional purposes. Mobile phone numbers may be shared only with service providers, such as SMS delivery platforms, when needed to operate the messaging service.
Message Frequency And Costs
Message frequency varies based on job activity and operational needs. Message and data rates may apply according to your mobile carrier plan.
Opt Out And Help
You may reply STOP to opt out of SMS messages at any time. You may reply HELP for help or contact Southeast Flooring Solutions at +1 931-404-9990.
Data Retention
SMS records may be retained in the SEFS operations dashboard as part of lead, job, scheduling, and audit history. We retain this information only as needed for business operations, recordkeeping, and service support.
Security
We use reasonable technical and organizational safeguards to protect SMS records and related job information. No system can guarantee absolute security, but access to operational systems is limited to authorized users.
Contact
For questions about this SMS Privacy Policy, contact Southeast Flooring Solutions at +1 931-404-9990.